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1. What are cookies and why do we use them?

A cookie is a file that is downloaded to the user’s device when accessing certain web pages in order to store and retrieve information about the navigation carried out from her/his equipment.

Cookies allow this website, among other things, to store and retrieve information about the user’s decisions and habits. We use them to personalise the experience on our website, to identify and remember the registered user and to facilitate browsing.

It is important to note that the use of cookies does not provide personal data about the user, who remains anonymous.

The user can configure her/his browser not to accept the use of cookies, in which case the personalisation of the experience will not be applied, although she/he will still be able to access the contents of our website normally.

More information about cookies and how they work can be found on the Wikipedia page.

2. Type of cookies used on this website

Cookies, depending on their permanence, can be divided into session or permanent cookies. The first ones expire when the user closes the browser. The second ones expire when the purpose for which they are used is fulfilled (for example, so that the user remains identified on the website and services of this website) or when they are manually deleted.

In addition, depending on their purpose, cookies can be classified as follows:

Performance cookies: this type of cookie remembers the preferences for the tools found in the services, so the user does not have to reconfigure the service each time she/he visits.

By way of example, this typology includes:

1. Volume settings of video and/or sound players.
2. Video bitrates that are compatible with your browser.

Geolocation cookies: these cookies are used to find out what country you are in when you request a website or service. This cookie is completely anonymous, and is only used to help target content to your location.

Registration cookies: registration cookies are generated once the user has registered or subsequently logged in, and are used to identify the user on the website and services for the following purposes:

1. To keep the user identified so that, if she/he closes a service or website, the browser or the computer, and at another time or on another day, re-enters that service or website, she/he will continue to be identified, thus facilitating browsing without having to identify her/him again. This functionality can be deleted if the user clicks on the “Exit” function, so that this cookie is deleted and the next time the user enters the website she/he will have to log in to be identified.
2. Check whether the user is authorised to access certain services, e.g., to participate in a contest.
3. In addition, some services may use third-party connectors such as Facebook, Twitter or Google. When the user registers with a service using credentials from a social network or third-party identification system, she/he authorises the service to store a persistent cookie that remembers her/his identity and grants access to the website until it expires. The user can delete this cookie and revoke access to the website through social networks or third party identification systems by updating their preferences in the social network they specify.

Analytical cookies: Every time a user visits a website or service, a tool from an external provider (Google Analytics, comScore and similar) generates an analytical cookie on the user’s device. This cookie, which is only generated during the visit, will be used in future visits to the services of this website to anonymously identify the visitor.

The main objectives to be pursued are:

1. Allow anonymous identification of users through the “Cookie” (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
2. Identify anonymously the most visited and therefore most attractive content for users.
3. Know whether the user is new or a repeat visitor.

Important: Unless the user decides to register on this website, the cookie will never be associated with any personal data that can identify her/him. These cookies will only be used for statistical purposes to help optimise the user’s experience on the site.

More information on the privacy policy of these analytics tools can be found at: Google Analytics.

3. How to disable cookies in your browser

Most browsers now allow the user to configure whether and which cookies to accept. These settings are usually found in the ‘Options’ or ‘Preferences’ menu of your browser.

These are the instructions for setting cookies in the main browsers:

Chrome: Settings -> Show advanced options -> Privacy -> Content settings.

For more information, you can consult Google support or browser Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.

For more information, you can consult Mozilla support or the browser’s Help.

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.

For more information, you can consult Microsoft support or browser Help.

Safari: Preferences -> Security.

For more information, you can consult Apple support or browser Help.

Account creation. When you create a user account, we may collect your name, email address, mailing address, phone number and password, as well as other optional information you may provide, such as your preferred type of clothing.

Shopping with us. We may collect your personal information to enhance your shopping experience at the shop, including collecting your phone number to provide real-time booking updates.

Purchases. We may collect personal information and details associated with your purchases, including shipping address and payment information. All payments made through our Services are processed by third party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (for example, your billing details).

Your communications with us. We collect your personal information, such as email address, telephone number or mailing address, when you request information about our Services, sign up for our newsletter or loyalty programme, request technical assistance or apply for a job or communicate with us.

Surveys. We may contact you to participate in surveys. If you choose to participate, you may be asked to provide certain information, which may include personal information.

Social media content and reviews. We may provide forums, blogs or social media pages, including for you to review your purchases. Any content you provide on these channels will be considered “public” and is not subject to privacy protections.

Registration for prize draws or contests. We may conduct sweepstakes and contests. The contact information you provide may be used to contact you about the sweepstakes or contest and for other promotional, marketing and business purposes, if permitted by law. In some jurisdictions, we are required to share winners’ information publicly.

Conferences, trade fairs and other events. We may collect personal information from individuals when we attend or organise conferences, trade fairs and other events.

Business development and strategic alliances. We may collect personal information from individuals and third parties to evaluate and pursue potential business opportunities.

Job applications. We may post job openings and opportunities on our Services. If you respond to one of these postings by sending us your application, CV and/or cover letter, we will collect and use this information to assess your qualifications.

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